How do I reset my password?

You can reset your password as a supplier or internal user to the customer in the same way. 

To reset your password, please follow these steps: 

1. Click 'Forgot login details' on the login screen.
2. Enter your email address and select 'Submit'. (Please ensure this is spelled correctly before submitting).
3. Go to your email inbox, and select the email you would have received from the system.
4. Click the link provided in the email to reset your password.  
5. Enter a new password into the 'New Password' and 'Confirm Password' fields. Please note, when creating a password, it must contain; at least 8 characters, 1 uppercase letter, 1 lowercase letter, 1 number, 1 special character, and must not be equal to your last 3 passwords. 
6. Select 'Submit'. 

Once submitted, you will then be logged into the system, and the new password will be set.