A supplier profile will be blocked from publication until all internal questions to the customer have been answered, and all relevant questions have been reviewed and approved by the approver groups.
Commonly, a section approver may have approved all relevant questions, without approving the profile via the review tab.
In this case, it is best practice to check that all relevant section approvers have completed the 2 following core tasks:
- All approvals have been completed by the relevant Section Approver users.
- An overall profile review has been completed by each section approver via the Review tab.
To understand more about the section approval workflow, please click here.
If you are unable to approve questions that you believe you should have permission to approve, please contact your Administrator who can check the user group permissions assigned to you.