https://support.canopy-sm.com/hc/en-gb 2026-03-25T11:56:52Z https://support.canopy-sm.com/hc/en-gb/articles/9403024624284-How-to-build-a-custom-report-in-Canopy 2023-10-19T17:14:56Z https://support.canopy-sm.com/hc/en-gb/articles/10375404468764-How-to-invite-a-supplier-to-Canopy 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10375411337500-How-to-determine-which-suppliers-to-add-to-Canopy-and-when-to-add-them 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10383906631580-What-is-a-Standard 2023-10-19T05:56:42Z https://support.canopy-sm.com/hc/en-gb/articles/10384125801756-Selecting-and-changing-the-Standard 2023-10-18T15:55:51Z https://support.canopy-sm.com/hc/en-gb/articles/10384575614876-Introducing-the-Compliance-Standard 2023-09-12T09:39:50Z https://support.canopy-sm.com/hc/en-gb/articles/10384889538972-Introducing-the-ERP-Only-Standard 2023-09-12T09:39:50Z https://support.canopy-sm.com/hc/en-gb/articles/10384996471068-Difference-between-Standards-and-Risk-Rules 2023-10-16T18:40:54Z https://support.canopy-sm.com/hc/en-gb/articles/10385507268508-How-to-invite-suppliers-in-bulk 2024-12-11T10:27:07Z https://support.canopy-sm.com/hc/en-gb/articles/10385740971932-How-to-create-a-supplier-record-without-entering-into-workflow 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10386006216476-How-to-resend-a-suppliers-invitation 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10386021319964-How-to-troubleshoot-a-missing-invitation-email 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10386637845532-How-to-approve-a-new-supplier-request 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10388605427356-What-are-Profile-Admins-and-where-to-find-them 2024-02-22T11:41:20Z https://support.canopy-sm.com/hc/en-gb/articles/10390136625436-Changing-the-Profile-Admin 2023-10-18T15:55:52Z https://support.canopy-sm.com/hc/en-gb/articles/10390278503324-How-can-I-reset-my-password 2023-10-17T12:23:25Z https://support.canopy-sm.com/hc/en-gb/articles/10390755902364-How-segregation-of-duties-works 2023-10-02T14:13:26Z https://support.canopy-sm.com/hc/en-gb/articles/10390833506204-How-can-I-reset-a-password-on-behalf-of-a-supplier 2024-02-22T10:56:26Z https://support.canopy-sm.com/hc/en-gb/articles/10391327893788-Receiving-notifications-about-a-supplier-as-a-supplier-user 2023-10-18T15:55:51Z https://support.canopy-sm.com/hc/en-gb/articles/10391328411676-How-can-I-reset-an-internal-users-password 2023-09-21T09:40:20Z https://support.canopy-sm.com/hc/en-gb/articles/10391718171292-Receiving-notifications-about-a-supplier-as-an-internal-customer-user 2023-10-19T07:24:39Z https://support.canopy-sm.com/hc/en-gb/articles/10392137770780-How-is-a-supplier-notified-of-their-invitation 2023-10-02T14:34:25Z https://support.canopy-sm.com/hc/en-gb/articles/10392291691036-What-is-a-Business-Owner 2023-09-25T16:06:32Z https://support.canopy-sm.com/hc/en-gb/articles/10393165445788-What-is-a-Requestor 2023-09-12T16:58:33Z https://support.canopy-sm.com/hc/en-gb/articles/10393288937372-What-is-a-Supplier-Contact 2023-09-12T16:58:33Z https://support.canopy-sm.com/hc/en-gb/articles/10393651173916-How-risk-management-works-on-Canopy 2023-09-12T18:40:57Z https://support.canopy-sm.com/hc/en-gb/articles/10393915491356-How-risk-is-calculated 2023-09-12T18:41:42Z https://support.canopy-sm.com/hc/en-gb/articles/10394136792220-What-are-Screening-Questions 2023-10-16T18:44:57Z https://support.canopy-sm.com/hc/en-gb/articles/10394232748060-Who-can-see-the-risk-outcome-of-a-supplier 2023-12-19T09:47:15Z https://support.canopy-sm.com/hc/en-gb/articles/10394306980508-How-risk-is-graded-on-the-Supplier-Profile 2023-09-14T08:26:05Z https://support.canopy-sm.com/hc/en-gb/articles/10408997579932-What-do-the-icons-on-the-Supplier-Data-dashboard-mean 2023-10-18T15:55:51Z https://support.canopy-sm.com/hc/en-gb/articles/10415514569372-What-do-the-icons-on-the-Authorisation-Indicator-mean 2025-12-10T12:22:49Z https://support.canopy-sm.com/hc/en-gb/articles/10415790198300-What-do-the-icons-at-the-top-of-the-Supplier-Profile-mean 2023-09-14T08:25:34Z https://support.canopy-sm.com/hc/en-gb/articles/10416283042076-What-do-the-icons-on-the-Risk-dashboard-mean 2023-10-18T15:55:50Z https://support.canopy-sm.com/hc/en-gb/articles/10419497835804-What-is-a-workflow 2023-09-18T13:45:17Z https://support.canopy-sm.com/hc/en-gb/articles/10419499497244-How-can-a-supplier-allow-multiple-users-to-access-their-profile 2024-02-22T10:59:36Z https://support.canopy-sm.com/hc/en-gb/articles/10419700064412-How-does-a-supplier-complete-and-submit-their-profile 2025-11-25T11:46:59Z https://support.canopy-sm.com/hc/en-gb/articles/10422122317980-What-is-the-Request-Approval-workflow 2023-10-19T12:54:38Z https://support.canopy-sm.com/hc/en-gb/articles/10422869053212-What-is-the-Section-Approval-workflow 2023-10-19T12:55:15Z https://support.canopy-sm.com/hc/en-gb/articles/10434707778460-Introducing-the-stages-of-the-Canopy-approval-workflow 2023-09-18T13:47:01Z https://support.canopy-sm.com/hc/en-gb/articles/10435199861148-What-should-a-supplier-do-if-they-get-stuck-when-onboarding-to-Canopy 2023-10-19T06:26:47Z https://support.canopy-sm.com/hc/en-gb/articles/10437370215196-What-to-do-if-a-supplier-refuses-or-is-unable-to-complete-their-profile 2023-10-19T15:49:51Z https://support.canopy-sm.com/hc/en-gb/articles/10438765731356-How-the-supplier-is-notified-about-the-progress-of-their-approval 2023-10-19T05:45:24Z https://support.canopy-sm.com/hc/en-gb/articles/10440178521884-How-to-complete-Sub-Group-Approval 2025-12-03T15:51:29Z https://support.canopy-sm.com/hc/en-gb/articles/10459120402588-What-are-the-standard-reports-in-Canopy 2024-10-22T14:33:32Z https://support.canopy-sm.com/hc/en-gb/articles/10459128062876-Data-Framework-Export-a-complete-data-dictionary-and-configuration-specification-of-Canopy 2025-12-03T13:31:01Z https://support.canopy-sm.com/hc/en-gb/articles/10459337367580-How-to-complete-Request-Approval 2023-10-19T12:09:19Z https://support.canopy-sm.com/hc/en-gb/articles/10459343626396-How-to-complete-Final-Approval 2023-10-19T12:41:14Z https://support.canopy-sm.com/hc/en-gb/articles/10459371165084-How-to-complete-Bank-Verification 2023-10-19T11:58:13Z https://support.canopy-sm.com/hc/en-gb/articles/10462885473692-What-is-the-Final-Approval-workflow 2023-10-19T12:56:06Z https://support.canopy-sm.com/hc/en-gb/articles/10462976263452-What-is-the-Bank-Verification-workflow 2023-10-19T12:55:39Z https://support.canopy-sm.com/hc/en-gb/articles/10464678972572-What-other-approvals-can-be-performed-in-Canopy 2023-09-18T13:43:17Z https://support.canopy-sm.com/hc/en-gb/articles/10465514416412-Who-has-permission-to-approve-suppliers 2023-10-19T13:34:08Z https://support.canopy-sm.com/hc/en-gb/articles/10465601431324-How-to-Query-information-provided-by-the-supplier-when-approving-their-profile 2023-10-19T09:26:35Z https://support.canopy-sm.com/hc/en-gb/articles/10466007217308-Why-are-fields-showing-as-Requiring-Approval-but-cannot-be-approved 2023-10-19T13:34:08Z https://support.canopy-sm.com/hc/en-gb/articles/10467793414300-Why-is-the-supplier-still-in-my-Worklist-when-I-have-completed-all-my-approvals 2023-10-19T13:34:08Z https://support.canopy-sm.com/hc/en-gb/articles/10468233766428-How-to-delete-reject-or-suspend-a-supplier 2023-10-19T15:49:51Z https://support.canopy-sm.com/hc/en-gb/articles/10468277461532-What-is-Supplier-Status-and-what-does-each-Status-mean 2023-10-18T15:55:51Z https://support.canopy-sm.com/hc/en-gb/articles/10470526893596-Using-Supplier-Status-and-Authorisation-Indicator 2025-12-02T15:55:39Z https://support.canopy-sm.com/hc/en-gb/articles/10496888530332-What-is-Canopy 2023-10-18T19:43:25Z https://support.canopy-sm.com/hc/en-gb/articles/10498629586076-What-information-is-stored-in-Canopy 2023-10-18T19:43:25Z https://support.canopy-sm.com/hc/en-gb/articles/10504187862300-How-to-action-supplier-records-in-bulk 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10504749409820-What-is-the-Supplier-Profile 2023-10-18T19:40:31Z https://support.canopy-sm.com/hc/en-gb/articles/10504896861468-How-are-internal-users-notified-when-a-supplier-profile-is-awaiting-their-action 2023-10-19T18:09:00Z https://support.canopy-sm.com/hc/en-gb/articles/10519351313948-How-is-a-supplier-reminded-that-they-need-to-login-and-complete-their-profile 2023-10-19T05:20:44Z https://support.canopy-sm.com/hc/en-gb/articles/10521197317788-Understanding-the-error-messages-on-a-Supplier-Profile 2023-10-19T05:43:34Z https://support.canopy-sm.com/hc/en-gb/articles/10558668629148-Understanding-users-and-user-roles 2023-09-30T09:42:25Z https://support.canopy-sm.com/hc/en-gb/articles/10559090914844-What-are-the-Approver-User-Roles 2023-10-19T12:53:55Z https://support.canopy-sm.com/hc/en-gb/articles/10559105915804-How-to-change-a-user-s-permissions 2023-09-30T09:42:25Z https://support.canopy-sm.com/hc/en-gb/articles/10559119638684-How-to-add-a-new-user 2023-12-19T09:36:43Z https://support.canopy-sm.com/hc/en-gb/articles/10559130768156-What-are-the-Admin-User-Roles 2023-09-30T09:42:25Z https://support.canopy-sm.com/hc/en-gb/articles/10559155305628-How-to-suspend-a-user 2023-09-30T09:42:25Z https://support.canopy-sm.com/hc/en-gb/articles/10559165957404-Managing-users-via-Single-Sign-On-SSO 2023-09-30T09:42:25Z https://support.canopy-sm.com/hc/en-gb/articles/10559399824028-How-to-route-approvals-to-the-relevant-users 2023-09-30T09:42:25Z https://support.canopy-sm.com/hc/en-gb/articles/10569709668508-How-to-add-Business-Owners-to-a-Supplier-Profile 2023-10-18T15:55:51Z https://support.canopy-sm.com/hc/en-gb/articles/10569831327132-Add-change-the-Supplier-Profile-Admin-user 2024-02-22T10:53:09Z https://support.canopy-sm.com/hc/en-gb/articles/10627907937052-Canopy-SSO-integration-for-Microsoft-Azure-AD 2023-10-18T15:55:50Z https://support.canopy-sm.com/hc/en-gb/articles/10636321249820-What-is-a-Standard-User 2023-10-18T16:17:40Z https://support.canopy-sm.com/hc/en-gb/articles/10640670601372-Approver-user-permissions 2023-10-18T16:16:20Z https://support.canopy-sm.com/hc/en-gb/articles/10640934172700-Admin-user-permissions 2023-10-18T16:14:07Z https://support.canopy-sm.com/hc/en-gb/articles/10641141778588-What-is-a-Specialist-User 2023-10-18T16:18:24Z https://support.canopy-sm.com/hc/en-gb/articles/10655695267868-Introducing-Canopy-s-API 2023-10-18T15:55:55Z https://support.canopy-sm.com/hc/en-gb/articles/10655981152156--suppliers-API 2023-10-18T15:55:54Z https://support.canopy-sm.com/hc/en-gb/articles/10656149169052--answers-API 2023-11-08T11:14:13Z https://support.canopy-sm.com/hc/en-gb/articles/10656359047836-Which-supplier-records-are-sent-over-the-API 2023-10-18T05:06:53Z https://support.canopy-sm.com/hc/en-gb/articles/10665005624732-How-to-add-edit-data-on-a-Supplier-Profile-as-an-internal-user 2023-10-19T15:49:51Z https://support.canopy-sm.com/hc/en-gb/articles/10666034466716-What-are-the-Draft-Submitted-and-Published-views 2023-10-18T15:55:52Z https://support.canopy-sm.com/hc/en-gb/articles/10666118097564-What-is-the-Supplier-Data-dashboard 2023-10-18T15:55:53Z https://support.canopy-sm.com/hc/en-gb/articles/10831588921884-Can-a-single-person-at-the-supplier-company-manage-multiple-supplier-profiles 2024-02-22T10:54:03Z https://support.canopy-sm.com/hc/en-gb/articles/10831972133276-How-can-I-tell-if-a-supplier-has-logged-into-their-profile-in-Canopy 2023-10-19T13:33:11Z https://support.canopy-sm.com/hc/en-gb/articles/10832898135708-How-can-I-easily-identify-which-suppliers-are-yet-to-log-into-the-system 2023-10-19T13:33:11Z https://support.canopy-sm.com/hc/en-gb/articles/10833151942172-How-do-I-add-information-to-a-supplier-s-profile 2023-10-19T18:12:22Z https://support.canopy-sm.com/hc/en-gb/articles/10833942365596-How-will-Canopy-prevent-duplicating-supplier-records 2023-10-19T18:12:57Z https://support.canopy-sm.com/hc/en-gb/articles/10865049778204-How-to-find-supplier-records-on-Canopy 2023-10-19T15:59:30Z https://support.canopy-sm.com/hc/en-gb/articles/10865426314396-How-suppliers-keep-their-information-up-to-date-in-Canopy 2026-03-25T09:52:37Z https://support.canopy-sm.com/hc/en-gb/articles/10872316300060-What-is-the-Authorisation-Indicator-on-Canopy 2025-12-01T16:49:27Z https://support.canopy-sm.com/hc/en-gb/articles/10872409761180-How-authorisation-is-determined 2025-12-02T14:46:13Z https://support.canopy-sm.com/hc/en-gb/articles/10872439935388-What-is-the-Authorisation-Indicator 2025-12-11T11:33:23Z https://support.canopy-sm.com/hc/en-gb/articles/10872632721564-How-expiry-dates-impact-authorisation 2025-12-02T15:51:20Z https://support.canopy-sm.com/hc/en-gb/articles/10873282212892-What-to-do-if-a-supplier-falls-Not-Authorised-as-an-internal-user 2026-03-25T10:02:53Z https://support.canopy-sm.com/hc/en-gb/articles/10879843806492-How-do-I-reset-my-password 2023-10-19T13:33:11Z https://support.canopy-sm.com/hc/en-gb/articles/10881351397660-What-to-do-if-a-supplier-falls-Not-Authorised-as-a-supplier-user 2025-12-11T11:14:49Z https://support.canopy-sm.com/hc/en-gb/articles/10886470688156-What-is-the-difference-between-mandatory-and-non-mandatory-questions 2023-10-19T18:12:57Z https://support.canopy-sm.com/hc/en-gb/articles/10886987410460-Why-is-the-supplier-unable-to-submit-their-profile 2023-10-19T18:12:22Z https://support.canopy-sm.com/hc/en-gb/articles/10887078057372-Why-am-I-blocked-from-publishing-a-supplier-profile-in-Canopy 2023-10-19T13:34:08Z https://support.canopy-sm.com/hc/en-gb/articles/10887185966748-Understanding-Draft-Submitted-and-Published-views 2023-10-19T07:06:10Z https://support.canopy-sm.com/hc/en-gb/articles/10888856113052--file-API 2023-10-18T15:55:55Z https://support.canopy-sm.com/hc/en-gb/articles/10889368354716-How-to-add-a-Contract-to-a-Supplier-s-Profile 2023-10-18T15:55:54Z https://support.canopy-sm.com/hc/en-gb/articles/10889926795932-How-to-edit-a-Contract-record 2023-10-18T15:55:53Z https://support.canopy-sm.com/hc/en-gb/articles/10889996054812-How-to-find-a-Contract-record 2023-10-18T15:55:54Z https://support.canopy-sm.com/hc/en-gb/articles/10890264111260-How-the-Renewal-Date-works 2023-11-01T10:21:45Z https://support.canopy-sm.com/hc/en-gb/articles/10890974325020-What-should-I-do-when-a-supplier-hasn-t-received-their-invitation-email 2023-10-19T13:33:11Z https://support.canopy-sm.com/hc/en-gb/articles/10892607833756-How-Contract-Renewal-notifications-work 2023-10-18T15:55:53Z https://support.canopy-sm.com/hc/en-gb/articles/10895596579612-How-to-collect-Contract-documents-from-suppliers 2023-10-18T15:55:53Z https://support.canopy-sm.com/hc/en-gb/articles/10895813544092-How-to-prevent-suppliers-being-approved-until-a-contract-is-in-place 2023-10-18T15:55:53Z https://support.canopy-sm.com/hc/en-gb/articles/10900673475100-Release-19th-Oct-2023 2023-10-23T10:22:39Z https://support.canopy-sm.com/hc/en-gb/articles/10902196446236-How-to-add-supplier-records-to-Canopy 2024-07-04T14:28:37Z https://support.canopy-sm.com/hc/en-gb/articles/10902608572188-Managing-supplier-records-on-Canopy 2023-10-19T09:52:15Z https://support.canopy-sm.com/hc/en-gb/articles/10913494466332-What-data-points-trigger-Not-Authorised 2025-12-03T16:19:51Z https://support.canopy-sm.com/hc/en-gb/articles/10913611538844-How-to-find-the-fields-requiring-your-approval 2023-10-19T13:16:55Z https://support.canopy-sm.com/hc/en-gb/articles/10913811277980-What-should-I-do-if-I-am-an-approver-but-can-t-approve-a-Supplier-Profile 2023-10-19T13:34:08Z https://support.canopy-sm.com/hc/en-gb/articles/10914216545948-How-can-a-supplier-save-the-data-without-submitting-the-profile 2023-10-19T18:12:22Z https://support.canopy-sm.com/hc/en-gb/articles/10914444752412-Why-can-t-I-edit-the-supplier-s-bank-details 2023-10-19T18:12:22Z https://support.canopy-sm.com/hc/en-gb/articles/10914735099164-How-to-add-edit-data-on-a-Supplier-Profile-as-a-supplier 2023-10-19T15:49:51Z https://support.canopy-sm.com/hc/en-gb/articles/10915142178204-Why-are-some-of-the-fields-on-the-Supplier-Profile-hidden 2023-10-19T18:12:22Z 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